Privacy Policy
At Zahrat al-Aswad, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, purchase products, or otherwise interact with our business.
By using our website, you consent to the collection and use of your personal data in accordance with this policy. If you do not agree with this policy, please do not use our website.
1. Information We Collect
We collect the following types of information when you interact with our website:
a. Personal Information
When you make a purchase: We collect your name, email address, shipping address, billing address, and payment details (credit/debit card number, PayPal information, etc.) to process your order and deliver your products.
When you create an account: We collect your contact information and account details, which may include your name, email address, password, and purchase history.
When you subscribe to our newsletter: We collect your email address to send you promotional emails, updates, and news related to Zahrat al-Aswad.
b. Usage Data
Automatically Collected Information: When you visit our website, we may automatically collect information about your device, browser type, IP address, and browsing activity. This is used to improve the functionality and security of the site.
c. Cookies
Cookies are small files placed on your device that help us improve your experience on our website. These cookies enable us to remember your preferences, enhance your shopping experience, and collect information for analytics purposes. You can control or disable cookies through your browser settings, but doing so may impact your ability to use certain features of our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfillment: To process your orders, ship products, and provide customer service.
Communication: To send order updates, shipping confirmations, and customer service messages. If you’ve opted in, we may also send you promotional materials, newsletters, or special offers.
Account Management: To create and manage your account, including order history, preferences, and payment information.
Improving Our Services: To analyze website usage, improve user experience, and develop new features.
Marketing: To send you personalized promotions, advertisements, and product recommendations.
3. How We Protect Your Information
We take the security of your personal data seriously. We implement industry-standard security measures, including encryption and secure sockets layer (SSL) technology, to protect your sensitive information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers, such as payment processors, shipping companies, or email marketing platforms, to facilitate your orders and improve our services. These third parties are obligated to use your data only for the specific purposes of fulfilling their services and are prohibited from using it for any other purposes.
Legal Compliance: We may disclose your information when required to do so by law, such as to comply with a subpoena, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Your Rights
You have the following rights regarding your personal information:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal data, subject to certain legal limitations.
Opt-Out: You may opt out of receiving promotional emails or newsletters at any time by clicking the unsubscribe link in the email or contacting us directly.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you delete your account, we may still retain certain information for legal or administrative purposes, such as for record-keeping or compliance with tax regulations.
7. Children’s Privacy
Our website and products are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete such information from our records.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by Zahrat al-Aswad. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. International Transfers
If you are accessing our website from outside the United Kingdom, please be aware that your personal information may be transferred to and processed in the United Kingdom or other countries that may have different data protection laws than your country of residence. By using our services, you consent to such transfers.
10. Changes to This Privacy Policy
We may update or change this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of the policy. Please review this policy periodically to stay informed about how we are protecting your information. Your continued use of the website after any changes to this policy constitutes your acceptance of those changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us